Saskia Keultjes

walking the lines––

Top 6 Live Chat Support Skills for Email Support Pros

The Art of Negotiation

What Remote Companies Can Teach Co-Located Teams

in-line for release notes

How to Write a Good Internal Note

in-line about growth

The Value of Face Time in a Remote Company

in-line for beacon

Rocket Girl for Release Notes

in-line with success in a crowded market

10 Key Features to Look for in Ticketing Software

Career growth in customer service

Five Basic Tools

Supporting different customers

How to Recruit Like a Human

Project: Freelance illustrations for Help Scout’s blog
Client: Help Scout
Design lead: Linda Eliasen
Project Links: Blog And HelpU plattform

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